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Grievance Redressal Policy

Grievance Redressal Policy

KONDETI NEWS HUB

KONDETI NEWS HUB is committed to responsible journalism, transparency, accuracy, and accountability. We respect the rights of our readers and provide a mechanism for submitting complaints regarding news articles, published content, and editorial practices.

This Grievance Redressal Policy explains how readers can submit complaints and how such complaints will be addressed.

  1. Grievance Officer

For complaints relating to content published on KONDETI NEWS HUB, readers may contact the designated Grievance Officer.

Publication Name: KONDETI NEWS HUB

Website: https://kondeti.in

Grievance Officer: SURESH KONDETI

Official Email: [email protected]

Address: NUZVID

  1. How to Submit a Complaint

Readers may submit grievances by sending an email to our official email address.

A complaint should preferably include:

  1. Name of the complainant.
  2. Email address or contact details.
  3. URL of the news article or content concerned.
  4. Clear description of the complaint.
  5. Relevant supporting documents or evidence, if available.
  6. Acknowledgement of Complaints

Complaints received through the designated grievance channel will be acknowledged within 24 hours of receipt, in accordance with applicable legal requirements.

  1. Complaint Resolution

KONDETI NEWS HUB will review complaints fairly and take appropriate action.

Where applicable under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, grievances will be addressed and decisions communicated within 15 days of receipt.

  1. Corrections and Content Review

If a complaint identifies an error, misleading information, or another legitimate editorial concern, we will review the matter.

Where necessary, appropriate corrections, updates, clarifications, or other actions may be taken in accordance with applicable laws and our editorial policies.

  1. Appeal Mechanism

If a complainant is dissatisfied with the decision of the Grievance Officer, or if the grievance is not addressed within the prescribed period, the complainant may approach the relevant Level II Self-Regulating Body in accordance with the applicable rules.

Further appeals may be made through the prescribed Level III mechanism.

  1. Record Keeping

KONDETI NEWS HUB will maintain appropriate records of grievances received and actions taken, as required by applicable laws.

  1. Commitment to Transparency

We are committed to handling complaints in a fair, responsible, and transparent manner.

We aim to maintain public trust and uphold the principles of ethical journalism.

  1. Contact Information

For all grievances and complaints relating to content published on our website, please contact:

KONDETI NEWS HUB

Website: https://kondeti.in

Email: [email protected]

We value our readers and are committed to responsible journalism.

Last Updated: 09/11/2026